FAQ’s

Is a registered brand born at the end of 2012 for the production of handmade notebooks, constituted by Daniel and his Oliva Machine.

An email account is all you need to start a purchase. We recommend that you register a umbarraum.com account here and start adding products to your favorites and easily make an online purchase.

Ordering on umbarraum.com is quite simple . When you wish to buy a product, click on the “Add to cart” button. Once your products into the shopping cart, go ahead by clicking “Proceed to checkout” or “Checkout”. You may have a look at your shopping cart at any time on the website, by moving your mouse at the top right corner of the site. 

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Currently we accept PayPal payments and MBWAY e bank transfer, through NIB/IBAN, . If you use the PayPal method, we will receive your payment immediately and the delivery will be done faster. In case of bank transfer, we will only ship your products when we receive the bank transfer confirmation (it may take 2 to 3 days), if you send a proof of bank transfer to our email geral@umbarraum.com the faster the order will be sent. We do not store any details of your credit card, and we never have access to your card details.

You can return your purchase for up to 14 days. You must return it under the same conditions as you received and we will refund the amount of the order. In this case, we will charge shipping costs.For orders outside the European Union, the customs duty will also be charged. Please, contact us before you do.

Yes we do, as you can see in this Link, if you need more information we send an email us

Yes, in Portugal and other countries. If you’d like to sell our products in your shop, just send us an email.